Ordering
Yes. All our products are batch tested from a Third-party to ensure that our supplements meet regulatory requirements and are safe for your consumption.
We also undergo Third-party testing to ensure that our supplements are of the highest purity.
You can purchase our health supplements online directly from us on xandrolabs.com
You can reach out to us via email at contact@xandrolab.com
We aim to process and package your orders at our warehouse within 2 working days, so in the event that your order has been shipped out, you will need to make your own arrangements to send the product back to our warehouse in order for us to process your cancellation.
Due to health and hygienic reasons, we can only accept returned packages provided that they have not been opened. Upon receiving the returned package, we will refund your payment (exclusive of shipping fees) within 7 working days.
To ensure that we are able to track your returned package, drop us a message at contact@xandrolab.com
Shipping & Delivery
We now ship internationally to all 100+ countries from our warehouses in both Singapore & USA.
We believe that everyone should have access to the best organic and affordable supplements.
Therefore, we are actively working on expanding our warehousing locations to more countries in the future. This expansion will enable us to provide the fastest possible delivery to you regardless of geographical location.
Shipping is estimated to take 2-5 working days for customers based in USA, Singapore and Hong Kong. For the rest of the world, we ask for your patience to expect a shipping time of 5-14 working days.
Shipping is free for all orders above S$100 to Singapore, USA and Hong Kong. In the event that your order does not exceed $100, the shipping fee will be shown on the checkout page.