Orders will be shipped out from our warehouse 1-2 business days after order confirmation. All orders placed on Saturday, Sunday or public holidays will be processed on the following business day. Orders may take longer to process during sales or holiday seasons. A tracking notification with the order tracking number will be sent via e-mail as soon as the parcel leaves the warehouse.

Shipping information cannot be changed or updated once the order has been processed and shipped from our facility. Please make sure your delivery information is correct before making payment. You may choose to track the status of your order via the Tracker mobile application, which can be found at your checkout page upon order confirmation. 

We currently use expedited global shipping to ensure you receive your products within 7 working days and will try our best to inform you of any delays. These are our current estimated shipping lead times:

Singapore - 3-5 working days

USA - 4-6 working days 

Hong Kong - 3-5 working days

Malalysia - 3-5 working days

Canada - 4-6 working days

United Kingdom - 4-6 working days

Australia - 4-6 working days

Other countries - Up to 10 working days

Our warehouses are located in Singapore and the United States of America. We can ship to most locations around the world within 10 working days. 

Shipping rates will be shown at checkout and will be determined based on order value and your location. Rates are also subject to promotions.

No, customers don’t have to pay additional duties and taxes. Xandro fully covers all taxes, customs duties, and fees for international orders. If you have any questions, feel free to reach out to us at contact@xandrolab.com

Our product is not Halal certified at the moment, but we are Halal-friendly. Unless specified, all our products do not contain any animal products and are vegan friendly too

Yes, we take quality seriously. Our supplements are independently batch-tested by a reputable third party. Additionally, they are manufactured in facilities that are Hazard Analysis and Critical Control Points and Good Manufacturing Practices certified (HACCP- and GMP-certified).

Yes, you can. Standard omega-3 supplements are beneficial for the liver, heart and reducing inflammation but is not readily absorbed into the brain. LPC Neuro specifically targets the brain for improved brain and eye health.

Yes, LPC-DHA and LPC-EPA can potentially benefit skin health due to their bioactive roles in reducing inflammation and supporting skin structure and function. Here’s how they help: LPC-DHA (Lysophosphatidylcholine-DHA): Anti-Inflammatory Properties: DHA is known to reduce inflammation, which can help manage skin conditions like acne, eczema, and psoriasis. Barrier Function Improvement: DHA supports the skin's lipid barrier, which helps retain moisture and prevent dryness. Anti-Ageing Effects: It promotes skin elasticity and reduces the appearance of wrinkles by enhancing cell membrane health. LPC-EPA (Lysophosphatidylcholine-EPA): Reduces Redness and Irritation: EPA minimises pro-inflammatory cytokines, reducing redness and soothing irritation in sensitive skin. UV Protection: EPA can protect skin cells from UV-induced damage, which contributes to premature aging and hyperpigmentation. Improves Skin Hydration: It enhances lipid synthesis in the skin, maintaining hydration and reducing dryness.

Protocol X® V3 is ideal for adults seeking daily support for energy, resilience, and healthy aging. It benefits active agers (40+), athletes, biohackers, and wellness-focused individuals looking to optimize NAD+ levels, support cellular repair, and maintain performance across life stages.

Protocol X® V3 has been scientifically upgraded to deliver more NAD+ support, enhanced cellular energy, and deeper repair. Key improvements include increased NMN (400 mg), double the creatine (2000 mg), and new ingredients glycine and Ligno Cordyceps – designed to support high performance ageing more effectively.

Both are popular supplements with real merit, but each targets only one piece of the sleep puzzle. Magnesium glycinate supports muscle relaxation and nervous system calm; ashwagandha helps lower cortisol over time. Neither addresses all three root causes of stress-driven poor sleep: an overactive mind, elevated evening cortisol, and a disrupted circadian rhythm. Sleep On works across all three simultaneously: Holixer® Holy Basil for cortisol and stress regulation, GABA for quieting the brain at bedtime, and Melostacio™ for restoring your body's natural night-time signal. If you're already taking magnesium glycinate, Sleep On targets different pathways and the two can complement each other.

Sleep On contains pistachio (tree nut) as part of the Melostacio™ extract. If you have a tree nut allergy, consult your healthcare professional before use.