Orders will be shipped out from our warehouse 1-2 business days after order confirmation. All orders placed on Saturday, Sunday or public holidays will be processed on the following business day. Orders may take longer to process during sales or holiday seasons. A tracking notification with the order tracking number will be sent via e-mail as soon as the parcel leaves the warehouse.

Shipping information cannot be changed or updated once the order has been processed and shipped from our facility. Please make sure your delivery information is correct before making payment. You may choose to track the status of your order via the Tracker mobile application, which can be found at your checkout page upon order confirmation.

We currently use expedited global shipping to ensure you receive your products within 7 working days and will try our best to inform you of any delays. These are our current estimated shipping lead times:

Singapore - 3-5 working days

USA - 4-6 working days 

Hong Kong - 3-5 working days

Malalysia - 3-5 working days

Canada - 4-6 working days

United Kingdom - 4-6 working days

Australia - 4-6 working days

Other countries - Up to 10 working days

Our warehouses are located in Singapore and the United States of America. We can ship to most locations around the world within 10 working days.

Shipping rates will be shown at checkout and will be determined based on order value and your location. Rates are also subject to promotions.

No, customers don’t have to pay additional duties and taxes. Xandro fully covers all taxes, customs duties, and fees for international orders. If you have any questions, feel free to reach out to us at contact@xandrolab.com

Yes, we take quality seriously. Our supplements are independently batch-tested by a reputable third party. Additionally, they are manufactured in facilities that are Hazard Analysis and Critical Control Points and Good Manufacturing Practices certified (HACCP- and GMP-certified).

Yes, you can. Standard omega-3 supplements are beneficial for the liver, heart and reducing inflammation but is not readily absorbed into the brain. LPC Neuro specifically targets the brain for improved brain and eye health.

No, Mfsd2a is a transporter in the blood-brain barrier. LPC Neuro contains LPC, which is transported into the brain via Mfsd2a.

Neuro X targets multiple pathways – neuroprotection, synaptic support, stress adaptation, and membrane signaling – using clinically studied, standardized ingredients with human evidence.

Yes, this is commonly done. If using stimulants or other stress-modulating supplements, start with label use and assess.

Neuro X is vegan, gluten-free, dairy-free, non-GMO, with no artificial colors, flavors, or preservatives. For LPC Neuro, if you have a shellfish allergy, it is best to avoid it since it contains krill oil.

Generally, yes, they can be used together because they work through different, complementary pathways (performance pathways vs replenishing brain lipids). Many people pair a cognitive formula with omega-3s. Start low & observe: Begin each product at the label dose, ideally with food, and monitor how you feel over 1–2 weeks. Spacing is optional: You can take them together; some prefer omega-3 with a main meal and Neuro X in the morning for comfort. If you take prescription meds or have medical conditions, consult your healthcare professional first.