Orders will be shipped out from our warehouse 1-2 business days after order confirmation. All orders placed on Saturday, Sunday or public holidays will be processed on the following business day. Orders may take longer to process during sales or holiday seasons. A tracking notification with the order tracking number will be sent via e-mail as soon as the parcel leaves the warehouse.

Shipping information cannot be changed or updated once the order has been processed and shipped from our facility. Please make sure your delivery information is correct before making payment. You may choose to track the status of your order via the Tracker mobile application, which can be found at your checkout page upon order confirmation.

We currently use expedited global shipping to ensure you receive your products within 7 working days and will try our best to inform you of any delays. These are our current estimated shipping lead times:

Singapore - 3-5 working days

USA - 4-6 working days

Hong Kong - 3-5 working days

Malalysia - 3-5 working days

Canada - 4-6 working days

United Kingdom - 4-6 working days

Australia - 4-6 working days

Other countries - Up to 10 working days

Our warehouses are located in Singapore and the United States of America. We can ship to most locations around the world within 10 working days.

Shipping rates will be shown at checkout and will be determined based on order value and your location. Rates are also subject to promotions.

No, customers don’t have to pay additional duties and taxes. Xandro fully covers all taxes, customs duties, and fees for international orders. If you have any questions, feel free to reach out to us at contact@xandrolab.com

Protocol X® V3 has been scientifically upgraded to deliver more NAD+ support, enhanced cellular energy, and deeper repair. Key improvements include increased NMN (400 mg), double the creatine (2000 mg), and new ingredients glycine and Ligno Cordyceps – designed to support high performance ageing more effectively.

Glycine plays a role in neurotransmitter regulation, promoting relaxation and sleep onset. It also contributes to cellular repair processes and may influence pathways associated with healthy aging, including autophagy and oxidative stress defence.

Protocol X™ is built on extensive scientific research, with every ingredient validated for its efficacy. It has been developed under the guidance of Xandro’s Scientific Advisory Committee, a team of independent and internal experts in longevity science and ageing research. Each batch undergoes rigorous third-party testing to ensure purity, potency, and safety.

Yes, this product is suitable for vegans and vegetarians.

Our supplements are generally well-tolerated when taken as directed. However, individual responses may vary. Stop taking if you are experiencing any adverse reactions. It is always advisable to consult with a healthcare professional before starting any new supplement to address any concerns or potential interactions with medications.

Yes, we take quality seriously. Our supplements are independently batch tested from a reputable third party. Additionally, our supplements are manufactured in a GMP-certified facility.

Methylated nutrients are already in their active form, meaning your body doesn’t need to convert them to be effective. This is particularly important for people with common genetic variants like MTHFR (which affects about 40% of people, according to scientific studies) who struggle to process folic acid or standard B vitamins.

Essential+ is a foundational multivitamin providing essential nutrients in bioavailable forms to support daily wellness and general health maintenance. Protocol X™ is an advanced, science-backed formula designed especially to support healthspan (healthy longevity) by targeting specific aging-related functions with science-backed ingredients. Protocol X™ and Essential+ are intended to complement one another. They should be taken together to help support your body for now and the long run.

It supports every-day energy, cell regeneration, cognitive clarity, immune function, heart health and healthy aging. Think of it as foundational nutrition, optimised for modern life and long-term vitality.